/* ============================================
   Tickets — Design System (Grupo Lustoza)
   Mesma base visual do Portal do Cliente
   ============================================ */

:root {
  --color-primary: #1e2462;
  --color-primary-light: #2c307a;
  --color-secondary: #375dab;
  --color-white: #ffffff;
  --color-gray-50: #f8f9fc;
  --color-gray-100: #eef1f6;
  --color-gray-200: #dde1eb;
  --color-gray-300: #c2c8d6;
  --color-gray-500: #7a8097;
  --color-gray-700: #4a4f63;
  --color-gray-900: #1a1d2e;
  --color-error: #c0243a;
  --color-success: #0f7a50;
  --color-warning: #b07008;
  --color-whatsapp: #25d366;

  --font-family: 'Montserrat', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 14px;
  --shadow-xs: 0 1px 2px rgba(26,29,46,.03);
  --shadow-sm: 0 1px 3px rgba(26,29,46,.05), 0 1px 2px rgba(26,29,46,.03);
  --shadow-md: 0 4px 16px rgba(26,29,46,.06), 0 1px 3px rgba(26,29,46,.04);
  --shadow-lg: 0 12px 40px rgba(26,29,46,.1);
  --line: 1px solid var(--color-gray-200);
  --transition: 180ms cubic-bezier(.4,0,.2,1);
}

*,*::before,*::after { box-sizing: border-box; }
* { margin: 0; padding: 0; }

html, body {
  height: 100%;
  font-family: var(--font-family);
  font-weight: 400;
  font-size: 15px;
  line-height: 1.55;
  color: var(--color-gray-900);
  background: var(--color-white);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

a { color: var(--color-secondary); text-decoration: none; transition: color var(--transition); }
a:hover { color: var(--color-primary); }
button { font-family: inherit; font-size: inherit; cursor: pointer; border: none; background: none; }

/* ===== LOGIN ===== */
.auth-shell {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 32px 16px;
  background:
    radial-gradient(ellipse 80% 60% at 50% -10%, rgba(55,93,171,.06), transparent 65%),
    var(--color-gray-50);
}

.auth-card {
  width: 100%;
  max-width: 420px;
  background: var(--color-white);
  border: var(--line);
  border-radius: var(--radius-lg);
  padding: 44px 40px;
  box-shadow: var(--shadow-md);
}

.auth-card h1 {
  font-size: 22px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--color-primary);
  text-align: center;
  margin-bottom: 6px;
}

.auth-card .subtitle {
  text-align: center;
  color: var(--color-gray-500);
  font-size: 14px;
  font-weight: 400;
  margin-bottom: 32px;
}

/* ===== Forms ===== */
.form-group { margin-bottom: 18px; }
.form-group label {
  display: block;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--color-gray-700);
  margin-bottom: 8px;
}

.form-group input, .form-group select {
  width: 100%;
  padding: 11px 14px;
  font-family: inherit;
  font-size: 15px;
  font-weight: 400;
  color: var(--color-gray-900);
  background: var(--color-white);
  border: var(--line);
  border-radius: var(--radius-sm);
  transition: border-color var(--transition), box-shadow var(--transition);
}

.form-group input:focus, .form-group select:focus {
  outline: none;
  border-color: var(--color-secondary);
  box-shadow: 0 0 0 3px rgba(55,93,171,.12);
}

.form-group input::placeholder { color: var(--color-gray-300); }

/* ===== Buttons ===== */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 11px 22px;
  font-family: inherit;
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.01em;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  transition: all var(--transition);
  white-space: nowrap;
}

.btn:active:not(:disabled) { transform: translateY(1px); }
.btn:disabled { opacity: .5; cursor: not-allowed; }

.btn-primary {
  background: var(--color-primary);
  color: var(--color-white);
  width: 100%;
}
.btn-primary:hover:not(:disabled) { background: var(--color-secondary); }

.btn-success { background: var(--color-success); color: var(--color-white); }
.btn-success:hover:not(:disabled) { background: #0a6340; }

.btn-danger { background: var(--color-error); color: var(--color-white); }
.btn-danger:hover:not(:disabled) { background: #a11d30; }

.btn-outline {
  background: transparent;
  color: var(--color-gray-700);
  border-color: var(--color-gray-200);
}
.btn-outline:hover:not(:disabled) { border-color: var(--color-secondary); color: var(--color-secondary); background: rgba(55,93,171,.03); }

.btn-sm { padding: 7px 14px; font-size: 12px; }
.btn-icon {
  padding: 6px;
  border-radius: var(--radius-sm);
  width: 32px;
  height: 32px;
  display: grid;
  place-items: center;
}
.btn-icon:hover { background: var(--color-gray-100); }

/* ===== Alert ===== */
.alert {
  padding: 12px 14px;
  border-radius: var(--radius-sm);
  border: 1px solid transparent;
  font-size: 14px;
  margin-bottom: 18px;
  display: none;
  line-height: 1.45;
}
.alert-error {
  display: block;
  background: rgba(192,36,58,.04);
  border-color: rgba(192,36,58,.15);
  color: var(--color-error);
}

/* ============================================
   DASHBOARD LAYOUT
   ============================================ */
.dashboard {
  display: grid;
  grid-template-columns: 220px 320px 1fr;
  height: 100vh;
}

/* ===== Sidebar ===== */
.sidebar {
  background: linear-gradient(180deg, var(--color-primary) 0%, #161a4d 100%);
  color: var(--color-white);
  display: flex;
  flex-direction: column;
}

.sidebar-header {
  padding: 24px 20px;
  border-bottom: 1px solid rgba(255,255,255,.06);
  display: flex;
  align-items: center;
  gap: 12px;
}

.sidebar-header h2 {
  font-size: 16px;
  font-weight: 700;
  letter-spacing: -0.01em;
  flex: 1;
}

.sidebar-config-btn {
  color: rgba(255,255,255,.4);
  transition: color var(--transition);
  padding: 4px;
  border-radius: var(--radius-sm);
}

.sidebar-config-btn:hover { color: rgba(255,255,255,.85); }
.sidebar-config-btn.active { color: var(--color-whatsapp); }

.config-panel {
  padding: 10px 20px 14px;
  border-bottom: 1px solid rgba(255,255,255,.06);
  animation: modalFade 180ms ease-out;
}

.config-item {
  padding: 5px 0;
}

.config-item label {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 11.5px;
  font-weight: 500;
  color: rgba(255,255,255,.55);
  cursor: pointer;
  transition: color var(--transition);
}

.config-item label:hover { color: rgba(255,255,255,.8); }

.config-item input[type="checkbox"] {
  width: 14px;
  height: 14px;
  accent-color: var(--color-whatsapp);
  cursor: pointer;
}

.sidebar-nav { flex: 1; padding: 12px 0; }

.sidebar-nav button {
  width: 100%;
  text-align: left;
  padding: 10px 20px;
  color: rgba(255,255,255,.5);
  font-size: 12.5px;
  font-weight: 500;
  letter-spacing: 0.02em;
  display: flex;
  align-items: center;
  gap: 10px;
  transition: all var(--transition);
  border-left: 3px solid transparent;
}

.sidebar-nav button:hover {
  background: rgba(255,255,255,.05);
  color: rgba(255,255,255,.85);
}

.sidebar-nav button.active {
  background: rgba(255,255,255,.08);
  color: var(--color-white);
  border-left-color: var(--color-whatsapp);
  font-weight: 600;
}

.sidebar-nav .badge {
  margin-left: auto;
  background: var(--color-whatsapp);
  color: var(--color-white);
  font-size: 10px;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: 999px;
  min-width: 20px;
  text-align: center;
  letter-spacing: 0.02em;
}

.sidebar-nav .badge.zero { background: rgba(255,255,255,.1); }

.sidebar-footer {
  padding: 16px 20px;
  border-top: 1px solid rgba(255,255,255,.06);
  font-size: 12px;
  color: rgba(255,255,255,.35);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.sidebar-footer .user-info {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.sidebar-footer .user-name {
  color: rgba(255,255,255,.85);
  font-weight: 600;
  font-size: 12.5px;
  letter-spacing: 0.01em;
}

.sidebar-footer .btn-logout {
  color: rgba(255,255,255,.4);
  font-size: 11px;
  font-weight: 500;
  padding: 5px 12px;
  border: 1px solid rgba(255,255,255,.1);
  border-radius: var(--radius-sm);
  transition: all var(--transition);
}
.sidebar-footer .btn-logout:hover {
  color: var(--color-white);
  border-color: rgba(255,255,255,.25);
  background: rgba(255,255,255,.06);
}

/* ===== Ticket list ===== */
.ticket-list-panel {
  background: var(--color-white);
  border-right: var(--line);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.ticket-list-header {
  padding: 18px 20px 14px;
  border-bottom: var(--line);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.ticket-list-header h3 {
  font-size: 15px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--color-gray-900);
}

.ticket-list-search {
  padding: 10px 20px;
  border-bottom: var(--line);
  background: var(--color-gray-50);
}

.ticket-list-search input {
  width: 100%;
  padding: 9px 14px;
  border: var(--line);
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-family: inherit;
  color: var(--color-gray-900);
  background: var(--color-white);
  transition: border-color var(--transition), box-shadow var(--transition);
}

.ticket-list-search input:focus {
  outline: none;
  border-color: var(--color-secondary);
  box-shadow: 0 0 0 3px rgba(55,93,171,.1);
}

.ticket-list-search input::placeholder { color: var(--color-gray-300); }

.ticket-list {
  flex: 1;
  overflow-y: auto;
  list-style: none;
}

.ticket-item {
  padding: 14px 20px;
  border-bottom: 1px solid var(--color-gray-100);
  cursor: pointer;
  transition: background var(--transition);
  display: flex;
  gap: 12px;
  align-items: center;
}

.ticket-item:hover { background: var(--color-gray-50); }
.ticket-item.active { background: rgba(55,93,171,.04); border-left: 3px solid var(--color-secondary); padding-left: 17px; }

.ticket-avatar, img.ticket-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--color-gray-100);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  font-weight: 700;
  color: var(--color-gray-500);
  flex-shrink: 0;
  object-fit: cover;
  border: 1.5px solid var(--color-gray-200);
}

.ticket-info { flex: 1; min-width: 0; }

.ticket-info .name {
  font-size: 13.5px;
  font-weight: 600;
  color: var(--color-gray-900);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  letter-spacing: -0.005em;
}

.ticket-info .preview {
  font-size: 12px;
  color: var(--color-gray-500);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 1px;
}

.ticket-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 3px;
  margin-top: 4px;
}

.ticket-meta {
  text-align: right;
  flex-shrink: 0;
}

.ticket-meta .time {
  font-size: 10.5px;
  color: var(--color-gray-500);
  font-variant-numeric: tabular-nums;
}

.unread-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: var(--color-secondary);
  color: var(--color-white);
  font-size: 10px;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  margin-bottom: 4px;
}

.ticket-meta .new-badge {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-whatsapp);
  margin-top: 6px;
}

.ticket-list-empty {
  padding: 48px 20px;
  text-align: center;
  color: var(--color-gray-500);
  font-size: 13px;
  font-style: italic;
}

/* ===== Chat panel ===== */
.chat-panel {
  display: flex;
  flex-direction: column;
  background: var(--color-gray-50);
  overflow: hidden;
}

.chat-header {
  padding: 14px 24px;
  background: var(--color-white);
  border-bottom: var(--line);
  display: flex;
  align-items: center;
  gap: 14px;
  box-shadow: var(--shadow-xs);
}

.chat-header .contact-info { flex: 1; }
.chat-header .contact-name {
  font-size: 14.5px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--color-gray-900);
}
.chat-header .contact-phone {
  font-size: 11.5px;
  color: var(--color-gray-500);
  margin-top: 1px;
}

.contact-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 4px;
  align-items: center;
}

.chat-header .chat-actions { display: flex; gap: 8px; }

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px 24px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.message {
  max-width: 60%;
  padding: 10px 14px;
  border-radius: var(--radius-md);
  font-size: 13.5px;
  line-height: 1.5;
  position: relative;
}

.message.in {
  align-self: flex-start;
  background: var(--color-white);
  border: 1px solid var(--color-gray-100);
  border-bottom-left-radius: 4px;
  box-shadow: var(--shadow-xs);
}

.message.sticker {
  background: transparent !important;
  border: none !important;
  padding: 4px;
  box-shadow: none !important;
}

.message.sticker .msg-sender { display: none; }

.message img { display: block; }
.message audio { display: block; margin: 4px 0; }
.message video { display: block; }

.message.out {
  align-self: flex-end;
  background: #d9f7be;
  border: 1px solid #c3ecaa;
  border-bottom-right-radius: 4px;
  box-shadow: var(--shadow-xs);
}

.message .msg-time {
  font-size: 10px;
  color: var(--color-gray-500);
  text-align: right;
  margin-top: 4px;
  font-variant-numeric: tabular-nums;
}

.message .msg-sender {
  font-size: 10.5px;
  font-weight: 600;
  color: var(--color-secondary);
  margin-bottom: 2px;
  letter-spacing: 0.01em;
}

/* ===== Chat input ===== */
.chat-input-area {
  background: var(--color-white);
  border-top: var(--line);
  display: flex;
  flex-direction: column;
  position: relative;
}

.chat-input-area.sussurro-mode {
  background: #fffbeb;
  border-top-color: #f0c419;
}

.chat-input-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 24px 0;
}

.chat-input-mode {
  display: flex;
  gap: 0;
}

.responder-como {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  color: var(--color-gray-500);
}

.responder-como label { font-weight: 500; }

.responder-como select {
  padding: 3px 8px;
  border: var(--line);
  border-radius: var(--radius-sm);
  font-family: inherit;
  font-size: 11px;
  font-weight: 600;
  color: var(--color-gray-700);
  background: var(--color-white);
  cursor: pointer;
}

.chat-mode-btn {
  padding: 6px 14px;
  font-size: 11.5px;
  font-weight: 600;
  color: var(--color-gray-500);
  display: flex;
  align-items: center;
  gap: 5px;
  border-bottom: 2px solid transparent;
  transition: all var(--transition);
}

.chat-mode-btn:hover { color: var(--color-gray-700); }
.chat-mode-btn.active { color: var(--color-secondary); border-bottom-color: var(--color-secondary); }
.chat-input-area.sussurro-mode .chat-mode-btn.active { color: #a86908; border-bottom-color: #d49b00; }

.chat-input-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  padding: 8px 24px 14px;
}

.chat-input-row textarea {
  flex: 1;
  padding: 10px 14px;
  border: var(--line);
  border-radius: var(--radius-md);
  font-family: inherit;
  font-size: 13.5px;
  resize: none;
  max-height: 120px;
  line-height: 1.45;
  color: var(--color-gray-900);
  background: var(--color-white);
  transition: border-color var(--transition), box-shadow var(--transition);
}

.chat-input-area.sussurro-mode .chat-input-row textarea {
  border-color: #e0c97a;
  background: #fffef7;
}

.chat-input-row textarea:focus {
  outline: none;
  border-color: var(--color-secondary);
  box-shadow: 0 0 0 3px rgba(55,93,171,.1);
}

.chat-input-area.sussurro-mode .chat-input-row textarea:focus {
  border-color: #d49b00;
  box-shadow: 0 0 0 3px rgba(212,155,0,.12);
}

.chat-input-row textarea::placeholder { color: var(--color-gray-300); }

.chat-tool-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: var(--color-gray-500);
  transition: all var(--transition);
}

.chat-tool-btn:hover { background: var(--color-gray-100); color: var(--color-gray-700); }

.chat-input-area .btn-send {
  background: var(--color-primary);
  color: var(--color-white);
  border-radius: 50%;
  width: 36px;
  height: 36px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background var(--transition), transform 80ms;
  box-shadow: var(--shadow-sm);
}

.chat-input-area.sussurro-mode .btn-send { background: #a86908; }

.chat-input-area .btn-send:hover { background: var(--color-secondary); }
.chat-input-area.sussurro-mode .btn-send:hover { background: #d49b00; }
.chat-input-area .btn-send:active { transform: translateY(1px); }

/* Gravação de áudio */
.chat-gravando {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 24px 14px;
}

.gravando-indicator {
  flex: 1;
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  font-weight: 500;
  color: var(--color-error);
}

.gravando-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--color-error);
  animation: pulse 1s ease-in-out infinite;
}

@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: .3; }
}

#gravando-tempo {
  font-variant-numeric: tabular-nums;
  color: var(--color-gray-700);
  margin-left: 4px;
}

/* Emoji picker */
.emoji-picker {
  position: absolute;
  bottom: 100%;
  left: 24px;
  background: var(--color-white);
  border: var(--line);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  padding: 10px;
  width: 320px;
  max-height: 250px;
  overflow-y: auto;
  z-index: 50;
  line-height: 1.8;
}

.emoji-picker span {
  cursor: pointer;
  font-size: 20px;
  padding: 2px 4px;
  border-radius: 4px;
  transition: background .1s;
  display: inline-block;
}

.emoji-picker span:hover { background: var(--color-gray-100); }

/* Mensagem interna (sussurro) */
.message.interno {
  background: #fef9e7 !important;
  border: 1px dashed #e0c97a !important;
  box-shadow: none !important;
}

/* Mensagem apagada */
.message.apagado {
  background: rgba(192,36,58,.04) !important;
  border: 1px solid rgba(192,36,58,.15) !important;
  box-shadow: none !important;
  opacity: .75;
}

.msg-apagado-texto {
  display: flex;
  align-items: center;
  gap: 5px;
  font-size: 12.5px;
  font-style: italic;
  color: var(--color-error);
}

.msg-delete-btn {
  position: absolute;
  top: 4px;
  right: 4px;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: var(--color-gray-100);
  color: var(--color-gray-500);
  font-size: 14px;
  line-height: 1;
  display: none;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all var(--transition);
  border: none;
}

.message:hover .msg-delete-btn { display: flex; }
.msg-delete-btn:hover { background: var(--color-error); color: white; }

.msg-interno-badge {
  font-size: 9.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .06em;
  color: #a86908;
  display: flex;
  align-items: center;
  gap: 3px;
  margin-bottom: 2px;
}

.chat-placeholder {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  color: var(--color-gray-500);
  gap: 10px;
}

.chat-placeholder .icon { font-size: 48px; opacity: .15; }
.chat-placeholder p { font-size: 14px; font-weight: 400; }

/* ===== Paste preview ===== */
.paste-preview {
  padding: 14px 24px;
  background: var(--color-white);
  border-top: var(--line);
}

.paste-preview-inner {
  background: var(--color-gray-50);
  border: var(--line);
  border-radius: var(--radius-md);
  padding: 14px;
}

/* ===== Tags ===== */
.tag-pill {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.02em;
  border: 1px solid;
  white-space: nowrap;
}

.tag-pill-sm {
  padding: 2px 8px;
  font-size: 10.5px;
}

.tag-pill-xs {
  padding: 1px 6px;
  font-size: 9.5px;
}

.tag-add-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: var(--color-gray-100);
  color: var(--color-gray-500);
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
  transition: all var(--transition);
  border: 1px solid var(--color-gray-200);
  line-height: 1;
}

.tag-add-btn:hover {
  background: var(--color-secondary);
  color: var(--color-white);
  border-color: var(--color-secondary);
}

.tag-check {
  font-size: 14px;
  color: var(--color-success);
  width: 20px;
  text-align: center;
  font-weight: 700;
}

/* ===== Status badges ===== */
.status-badge {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 10.5px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  border: 1px solid transparent;
}

.status-aguardando {
  background: rgba(176,112,8,.08);
  color: var(--color-warning);
  border-color: rgba(176,112,8,.15);
}
.status-em_atendimento {
  background: rgba(55,93,171,.06);
  color: var(--color-secondary);
  border-color: rgba(55,93,171,.12);
}
.status-finalizado {
  background: rgba(15,122,80,.07);
  color: var(--color-success);
  border-color: rgba(15,122,80,.12);
}

/* ===== Modal ===== */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(26,29,46,.5);
  backdrop-filter: blur(4px);
  display: none;
  align-items: center;
  justify-content: center;
  padding: 24px;
  z-index: 1000;
  animation: modalFade 200ms ease-out;
}

.modal-overlay.show { display: flex; }
@keyframes modalFade { from { opacity: 0; } to { opacity: 1; } }

.modal {
  background: var(--color-white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  padding: 28px;
  width: 100%;
  max-width: 420px;
  max-height: calc(100vh - 48px);
  overflow-y: auto;
  animation: modalRise 280ms cubic-bezier(.2,.7,.3,1);
}

@keyframes modalRise {
  from { opacity: 0; transform: translateY(10px) scale(.98); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

.modal h3 {
  font-size: 17px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--color-gray-900);
  margin-bottom: 18px;
}

/* ===== Lightbox ===== */
.lightbox-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,.88);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 2000;
  cursor: pointer;
  padding: 24px;
  animation: modalFade 180ms ease-out;
}

.lightbox-media {
  max-width: 90vw;
  max-height: 90vh;
  border-radius: var(--radius-md);
  object-fit: contain;
  cursor: default;
  box-shadow: 0 24px 60px rgba(0,0,0,.4);
}

/* ===== Admin page ===== */
.admin-container {
  max-width: 900px;
  margin: 0 auto;
  padding: 32px 24px;
}

.admin-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 28px;
}

.admin-header h2 {
  font-size: 22px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--color-gray-900);
}

.table-wrapper {
  background: var(--color-white);
  border: var(--line);
  border-radius: var(--radius-lg);
  overflow: hidden;
}

table {
  width: 100%;
  border-collapse: collapse;
}

table th, table td {
  padding: 13px 20px;
  text-align: left;
  font-size: 13px;
}

table th {
  font-size: 10.5px;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--color-gray-500);
  background: var(--color-gray-50);
  border-bottom: var(--line);
}

table td {
  color: var(--color-gray-900);
  border-bottom: 1px solid var(--color-gray-100);
  vertical-align: middle;
}

table tr:last-child td { border-bottom: none; }
table tr:hover { background: rgba(55,93,171,.015); }

/* ============================================
   METRICAS PAGE
   ============================================ */

.metricas-shell {
  min-height: 100vh;
  background: var(--color-gray-50);
}

.metricas-topbar {
  background: var(--color-white);
  border-bottom: var(--line);
  padding: 18px 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: var(--shadow-xs);
  position: sticky;
  top: 0;
  z-index: 10;
}

.metricas-topbar-left {
  display: flex;
  align-items: center;
  gap: 20px;
}

.metricas-back {
  font-size: 13px;
  font-weight: 500;
  color: var(--color-gray-500);
  transition: color var(--transition);
  display: flex;
  align-items: center;
  gap: 4px;
}
.metricas-back:hover { color: var(--color-secondary); }

.metricas-topbar h1 {
  font-size: 18px;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--color-gray-900);
}

.metricas-periodo {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 14px;
  font-weight: 600;
  color: var(--color-gray-900);
}

.metricas-content {
  max-width: 1100px;
  margin: 0 auto;
  padding: 28px 32px 48px;
}

.metricas-cards {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 28px;
}

.metric-card {
  background: var(--color-white);
  border: var(--line);
  border-radius: var(--radius-md);
  padding: 22px 20px;
  box-shadow: var(--shadow-sm);
  transition: box-shadow var(--transition);
}

.metric-card:hover { box-shadow: var(--shadow-md); }

.metric-label {
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--color-gray-500);
  margin-bottom: 8px;
}

.metric-value {
  font-size: 28px;
  font-weight: 700;
  color: var(--color-gray-900);
  letter-spacing: -0.02em;
  font-variant-numeric: tabular-nums;
  line-height: 1.1;
}

.metric-sub {
  font-size: 11px;
  color: var(--color-gray-500);
  margin-top: 4px;
}

.metricas-charts {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 16px;
}

.chart-box {
  background: var(--color-white);
  border: var(--line);
  border-radius: var(--radius-md);
  padding: 24px;
  box-shadow: var(--shadow-sm);
}

.chart-box h3 {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--color-gray-900);
  margin-bottom: 18px;
}

/* ===== Metricas sections ===== */
.metricas-topbar-right {
  display: flex;
  align-items: center;
  gap: 16px;
}

.metricas-export-btns {
  display: flex;
  gap: 6px;
}

.metricas-filtro-tag {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--color-gray-500);
}

.metricas-filtro-tag select {
  padding: 7px 14px;
  border: var(--line);
  border-radius: var(--radius-sm);
  font-family: inherit;
  font-size: 13px;
  font-weight: 600;
  color: var(--color-gray-700);
  background: var(--color-white);
  cursor: pointer;
  transition: border-color var(--transition);
  min-width: 160px;
}

.metricas-filtro-tag select:focus {
  outline: none;
  border-color: var(--color-secondary);
  box-shadow: 0 0 0 3px rgba(55,93,171,.1);
}

.metricas-tag-ativa {
  display: flex;
  align-items: center;
  gap: 6px;
}

.metricas-section {
  margin-bottom: 24px;
}

.metricas-section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.metricas-section-header h2 {
  font-size: 15px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--color-gray-900);
}

.metricas-filtros {
  display: flex;
  align-items: center;
  gap: 8px;
}

.metricas-filtros label {
  font-size: 12px;
  font-weight: 500;
  color: var(--color-gray-500);
}

.metricas-filtros select {
  padding: 6px 12px;
  border: var(--line);
  border-radius: var(--radius-sm);
  font-family: inherit;
  font-size: 12px;
  font-weight: 500;
  color: var(--color-gray-700);
  background: var(--color-white);
  cursor: pointer;
  transition: border-color var(--transition);
}

.metricas-filtros select:focus {
  outline: none;
  border-color: var(--color-secondary);
}

.bar-track {
  height: 6px;
  background: var(--color-gray-100);
  border-radius: 3px;
  overflow: hidden;
}

.bar-fill {
  height: 100%;
  background: var(--color-secondary);
  border-radius: 3px;
  transition: width 400ms cubic-bezier(.4,0,.2,1);
}

/* ===== Scrollbar ===== */
::-webkit-scrollbar { width: 4px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--color-gray-300); border-radius: 2px; }
::-webkit-scrollbar-thumb:hover { background: var(--color-gray-500); }